GENERAL QUERIES
At inkstring we provide quality products. All our t-shirts designs are unique. We have our own t-shirt sizing which will fit all body types. Also our products are priced reasonably.
All our t-shirts are 100% cotton premium quality.
We have our own t-shirt sizing which will fit all body types. Please look at our size chart before choose your t-shirt size.
All our t-shirts comes with a wash care label stitched.
You can either machine wash or hand wash. Do not bleach or soak for too long. And after wash do not iron on the print.
You can either machine wash or hand wash. Do not bleach or soak for too long. And after wash do not iron on the print.
Yes, we allow our customers to customize their t-shirts. But there are some limitations which are
- Our customers are not allowed to choose the fabric material.
- Our customers are not allowed to change the t-shirt sizes.
- Minimum order quantity is 150 Pcs for customization.
Yes, we take bulk orders from our customers. Please contact our sales team at sales@inkstring.com for further information.
Yes, the GST is included in the price what you see in our website.
Yes, you will receive your purchase info automatically to the email which you have specified during checkout. But we send offer and promo email only to our subscribers. Please subscribe
Yes, you will receive your purchase info automatically to the mobile number which you have specified during checkout. But we send offer and promo SMS only to our subscribers. Please subscribe
No, currently we do not provide gifting option. We are working on it.
No, currently we do not provide gifting option. We are working on it.
You can always reset your password through our website or you can write an email to our support team at support@inkstring.com
SHIPPING QUERIES
We will dispatch all the online payment orders within 24 Hrs after the successful payment.
All COD orders will be dispatched within 3 working days.
All COD orders will be dispatched within 3 working days.
Once you have placed your order and made your payment successfully, you will receive an email and SMS to the email and mobile number which you have specified during checkout.
Once we ship your order, we will notify you with an email and SMS which will have the tracking number. With that number you can track your information here or you can send an email to our support team at support@inkstring.com
Currently we provide FREE SHIPPING on all online payment orders and Rs 80 for all COD orders. Please check our shipping terms for more details.
No, currently we do not provide this service to our customers. We are working on it to provide our customers this service in future.
No, currently we do not provide this service. We are working on it to bring this feature to our customers in future.
Yes we offer COD for selective pincodes in Tamilnadu & Pondicherry only. Also a flat shipping price of Rs 80 will be charged for all COD orders.
REFUND & RETURN QUERIES
Yes, our customers can cancel the orders they placed by sending an email to support@inkstring.com or login to My Account in our website. Our customers cannot cancel the orders that are shipped.
Our customers can return their product with 15 days from the date of purchase. We require the proof of purchase for returns and exchange.
Please drop an email to our support team at support@inkstring.com and they will provide you further instructions.
Please check our refund terms
The refunded amount will be reflected in your bank account or card account in 10 to 15 working days
The refunded amount will be reflected in your bank account or card account. We do not provide cash or cheque refund.
PAYMENT QUERIES
We accept all major credit/debit cards issued by Indian banks, Net Banking and cash on delivery (COD). We accept only Indian currency (INR) payments.
Currently we do not accept COD orders. But we are working on it and soon this option will be available in our website.
DISCOUNT COUPON QUERIES
Yes and No. Please read the coupon terms and conditions before using it. If you still ahve any doubts, please email us at support@inkstring.com or whatsapp at +91-9597400417
No, the coupons cannot be exchanged for cash.